Shipping Policy
Effective Date: July 03, 2026
1. General Shipping Information
At CHETOLINE MARKETING PRIVATE LIMITED, we are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy to understand our order processing, shipping methods, delivery timelines, and related procedures.
2. Order Processing
Orders are typically processed within 1–3 business days after successful payment confirmation. Processing times may be extended during weekends, public holidays, or high-demand periods.
3. Shipping Methods & Delivery Time
- Standard Delivery: 5–7 Business Days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, are calculated based on the delivery location, product weight, dimensions, and courier service. The final shipping cost will be displayed during checkout before payment.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp (where available). You can use this tracking number to monitor your shipment status.
6. Shipping Locations
We currently ship products across India. At this time, international shipping is not available unless specifically mentioned for a product.
7. Shipping Delays
Although we make every effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier partner issues, government restrictions, natural disasters, or other circumstances beyond our control.
8. Damaged, Incorrect, or Lost Shipments
If you receive a damaged, defective, incorrect, or incomplete order, or if your shipment is lost during transit, please contact us within 48 hours of delivery. We will investigate the issue and provide an appropriate resolution.
9. Contact Us
For any questions regarding shipping or delivery, please contact us:
- Company: CHETOLINE MARKETING PRIVATE LIMITED
- Email: Chetolinemarketing@gmail.com
- Phone: +91 91458 87217
- Address: K-49, Road No. 1, Steel Yard, Indraprastha Industrial Area (IPIA), Kota, Rajasthan - 324005, India.